Saymondo

Delete your Saymondo account

An account is optional: Saymondo translates without one. If you made one, you can delete it in the app at any time, or ask us by email without the app.

In the app

  1. Settings
  2. Saymondo account
  3. Delete account

Two ways to delete it

In the app

  1. Open Saymondo and go to Settings.
  2. Under Account, open Saymondo account.
  3. Tap Delete account and confirm.

The account is deleted at once.

By email, without the app

Write to us from your account's email address (for an account you sign in to with Google, that Google account's address) and ask us to delete the account.

If you can't write from that address, tell us which address the account uses and we will confirm by email that the request is yours. We delete the account within 30 days, usually much sooner, and reply when it is done.

Write to ussupport@saymondo.com

What is deleted

  • Your sign-in methods and your contact email.
  • Your devices and every sign-in session.
  • Saymondo Pro through the account. A device that is offline keeps it only until its offline pass ends, 30 days at the most.

What we keep

  • Records of Google Play purchases, with no link to you, so that a subscription that is still paid for can be added to a new account.
  • A record of actions on the account without IP addresses, email addresses, device names or install IDs, for one year. Then it is deleted.

Your subscription is not cancelled

Deleting the account doesn't cancel a Saymondo Pro subscription bought in Google Play. Cancel it in Google Play, under Payments & subscriptions.

Open your Google Play subscriptions

The Privacy Policy has the details.